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FAQs
 

Q: Are you manufacturer or trading company ?

       A: We are manufacturer and we own two plants in Shenzhen , one for DC motor, one for DC gear  motor.


Q: What kind of motors you could provide?

A: We mainly provide brushed DC gear motors, including DC spur gear motor, DC planetary gear  motor, DC worm gear motor, with diameter range in 12~95mm. And DC brushless gear motor with diameter range in 37~42mm. We can also design and produce the new motors based on customers' unique requests. OEM and ODM orders are acceptable for us. 

             

Q: Could you tell me what information I should provide to get the motor I want? 

A: Normally we recommend the motors based on the voltage, no load speed and torque you need, it will be better  if you let us know the size (like diameter and length), and the application. The more information you provide, the  better for us to provide what you exactly need.        


Q: Is it possible to change the shaft? 

A: It depends. Normally the shaft diameter is fixed and we can make it smaller but not bigger. But we do can change the shaft length and shape (knurling, d-shape, hole, screw etc.) after evaluation.


Q: What is the MOQ for your motors ?

A: Normally the MOQ is 1,000-2000pcs after sample approval. It depends on which model. We could also accept smaller lots like a few dozens or hundreds for the initial order. For samples, there is no MOQ requirement. But the less the better , like no more than 5 pcs per item.


Q: Can I get some samples? 

A: It depends. If only a few samples for personal use or replacement, I am afraid not. It will be difficult for us to provide because all of our motors are custom made and no stock available. If you could accept our MOQ, price and other terms, just need some samples for testing,  then we would love to provide samples for you.


Q: How about the payment term ?

A: We prefer PayPal payment for samples and small amount of money.  T/T payment for big orders:50% deposit, balance before shipment.


Q: Could you tell me the lead time for samples and order? 

A: For normal gear motor samples, it will be 15~20days. If there is special requirements like extended shaft, special reduction ratio, lead time will be longer. For orders,the standard lead time is 35days and this time can be shorter or longer based on different model, period and quantity.

 
 
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E-mail: sales@dongshunmotor.com
Tel: +86 755 29735896
Fax: +86 755-29735856
 
 
 
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    WebSite: www.szdsmotor.com | Telephone Number: +86 755 29735896 | Fax Number: +86 755-29735856
2nd Floor Bldg.B,Hengchangrong Technology Park, Huaning Road (West), Dalang Street,Longhua New District,Shenzhen, Guangdong, China.
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Hot words:  dc spur gear motor  |  dc planetary gear motor  |  dc worm gear motor  |  dc motor gearbox  |  mini gear motor  |  gearhead motor  |  

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